Last updated: January 1, 2026

855bet Privacy Policy – Data Protection and LGPD

855bet takes the protection of your personal data seriously. This Policy clearly explains what we collect, why we collect it, how we use your information, and what your rights are as a data subject under the Brazilian General Data Protection Law (LGPD). Please read it carefully before creating your account.

What this Policy covers

A summary of the most important topics for understanding how 855bet handles your data — read the full document below for complete details.

Data We Collect

855bet collects only the data necessary to operate the platform: registration information (name, CPF, email, phone number), payment details (Pix, card, Mercado Pago), betting history, and access data. Nothing beyond what is essential for the service to function.

How We Protect Your Data

All connections to 855bet use SSL encryption. Data is stored on secure servers with strict access controls. No 855bet employee has unrestricted access to your financial or personal information.

Third-Party Sharing

855bet does not sell your data. Sharing is limited to operational partners — payment providers such as Pix and Mercado Pago, and game providers such as Pragmatic Play and Evolution Gaming — strictly to deliver the services you use.

Your Rights Under the LGPD

You have the right to access, correct, port, or request the deletion of your data at any time. 855bet responds to data subject requests within 15 business days through the platform's official support channel.

Cookies and Tracking

855bet uses cookies to keep your session active, personalize your experience, and analyze platform performance. You can manage your cookie preferences at any time through your account dashboard or your browser settings.

Data Retention

Data is retained for as long as necessary to fulfill legal obligations — including anti-money laundering and regulatory audit requirements. Once that period expires, data is anonymized or securely deleted.

Summary of Data Collected and Their Purposes

A quick reference before reading the full document. All categories follow LGPD principles.

Data Category Examples Primary Purpose Legal Basis (LGPD)
Identification Full name, CPF, date of birth Registration, identity verification (KYC), fraud prevention Contract performance; legal obligation
Contact Email, phone number, address Communication, account recovery, security notifications Contract performance; legitimate interest
Payment Pix key, card details (tokenized), transaction history Processing of deposits and withdrawals, anti-money laundering compliance Contract performance; legal obligation
Platform activity Betting history, games accessed, casino sessions Service operation, responsible gambling, abuse detection Contract performance; legitimate interest
Access and device IP address, device type, browser, session cookies Account security, performance analysis, prevention of unauthorized access Legitimate interest; consent (analytical cookies)
Communications Support chat history, emails sent to 855bet Dispute resolution, service improvement, audit records Legitimate interest; legal obligation

1. Who we are – The data controller

855bet is the controller of the personal data processed under this Policy, as defined in Article 5, Section VI of the Brazilian General Data Protection Law (Lei nº 13.709/2018 — LGPD). 855bet is a sports betting and online casino platform serving exclusively the Brazilian market, accessible at 855bet.world.

When you create an account on 855bet, deposit via Pix, place bets on the Brasileirão, or play any casino game, you are interacting with 855bet's systems as the data controller. This Policy applies to all of these contexts and to any personal data you share with us directly or indirectly while using the platform.

LGPD The official channel for personal data requests — including exercising your rights as a data subject — is contato@855bet.world. All formal requests must be submitted through this channel to ensure proper logging and compliance with legal response deadlines.

2. What data we collect

855bet collects personal data in the categories described below. Our guiding principle is necessity: we only collect what is essential to operate the platform securely, fulfill legal obligations, and deliver the best possible experience to Brazilian users.

2.1 Data provided directly by you

  • Registration: full name, CPF, date of birth, email address, phone number, and home address;
  • Identity verification (KYC): identity document image (national ID, driver's license, or passport), proof of address, selfie with document — collected when required to meet regulatory requirements;
  • Payments: registered Pix key, credit or debit card details (stored in tokenized form by the payment processor, not directly by 855bet), and Mercado Pago or PicPay account data when used;
  • Communications: messages sent to 855bet support via live chat or email, including the content of those conversations.

2.2 Data generated through platform use

  • Gambling activity: sports betting history (Brasileirão, Libertadores, etc.), live casino sessions, poker matches, and interactions with crash games such as Aviator and Spaceman;
  • Access data: IP address, device type (mobile, tablet, desktop), operating system, browser, date and time of access, and pages visited within the platform;
  • Session data: authentication tokens, saved preferences, bonus usage history, and account balance.

2.3 Data Received from Third Parties

In certain situations, 855bet may receive your data from authorized partners — such as payment platforms that confirm ownership of a Pix or Nubank account — solely for identity verification and fraud prevention purposes. This data is handled with the same level of protection as data collected directly from you.

3. How and why we use your data

855bet uses your personal data for specific, legitimate purposes, each grounded in at least one legal basis recognized by the LGPD. We never use your data for purposes incompatible with those disclosed at the time of collection.

Purposes and legal bases

  • Account & Service Operation: creating and maintaining your 855bet account, processing deposits via Pix and boleto, executing withdrawals, recording bets, and settling results. Legal basis: contract performance;
  • Fraud and anti-money laundering prevention: analysis of access patterns, suspicious transactions, KYC identity verification, and behavior monitoring in accordance with Brazilian regulatory obligations. Legal basis: legal obligation and legitimate interest;
  • User Support: 24-hour live chat support, maintenance of request history, and resolution of disputes related to bets or transactions. Legal basis: performance of contract;
  • Responsible gambling: monitoring of gameplay patterns to identify at-risk behavior and proactively offer control tools. Legal basis: legitimate interest and legal obligation;
  • Service communications: sending transactional emails (registration confirmation, processed withdrawal, password change), security notifications, and account alerts. Legal basis: performance of contract;
  • Marketing: sending communications about promotions, bonuses, new games, and events such as the Copa Libertadores and Brasileirão — only with your prior consent. Legal basis: consent.
IMPORTANT 855bet does not use your personal data for fully automated decision-making that produces legal effects or significant impacts on you without the possibility of human review, as required by Article 20 of the LGPD.

4. Third-Party Sharing

855bet does not sell, rent, or transfer your personal data to third parties for their own commercial purposes. Sharing occurs only in the situations described below, strictly as necessary for the platform's operation:

4.1 Operational partners

  • Payment processors: financial data is shared with Pix operators, credit and debit card processors, Mercado Pago, and PicPay solely to process deposits and withdrawals in BRL;
  • Game providers: username and session data are shared with Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and other providers to enable gameplay. These providers do not receive your CPF, address, or full financial details;
  • Identity verification services: document data submitted for the KYC process may be handled by specialized identity verification partners operating under a confidentiality agreement with 855bet.

4.2 Legal Obligations

855bet may share data with government authorities, regulatory bodies, the Central Bank of Brazil, or the judiciary when required by law, court order, or applicable regulation — including obligations related to anti-money laundering and counter-terrorism financing under Brazilian law.

LGPD All third parties that receive personal data from 855bet operate as data processors under the LGPD and are contractually required to handle that information only for the specific purposes for which they were engaged, at a level of security equivalent to that adopted by 855bet.

5. Cookies and similar technologies

855bet uses cookies and similar tracking technologies to ensure the platform works correctly, personalize your experience, and analyze how users interact with our services. The first time you access 855bet, you will see a cookie notice with management options.

Types of Cookies Used

  • Essential cookies: required to keep your session active, authenticate your access, and ensure account security. These cannot be disabled without affecting the platform's core functionality;
  • Functional cookies: store preferences such as your selected language, preferred payment method, and display settings. These can be disabled, but doing so may affect parts of your experience;
  • Analytical cookies: collect aggregated and anonymized data on how users navigate the platform — most visited pages, session duration, most accessed games. Used to improve the service. Require consent;
  • Marketing cookies: used to personalize communications and display relevant offers about 855bet promotions. These require explicit consent and can be revoked at any time.

You can manage or withdraw consent for non-essential cookies at any time through the preferences panel in your account or via your browser settings. Revoking essential cookies may prevent access to the platform.

6. How we protect your data

The security of 855bet user data is an operational priority, not just a legal requirement. The measures in place include:

  • Encryption in transit: all communications between your device and 855bet's servers are protected by up-to-date TLS (Transport Layer Security), ensuring that data such as your password, Pix key, and account information cannot be intercepted;
  • Encryption at rest: sensitive data stored on 855bet servers — such as passwords (stored as hashes only) and KYC documents — is protected with encryption at rest;
  • Access control: only authorized members of the 855bet team have access to personal data, and every access is recorded in an audit log. Access is granted on a least-privilege basis;
  • Continuous monitoring: automated systems monitor unauthorized access attempts, anomalous behavior, and potential security breaches in real time;
  • Security testing: 855bet's infrastructure undergoes regular security assessments, including penetration testing carried out by specialized teams.
NOTICE No security measure is 100% foolproof. In the event of a security incident that compromises users' personal data, 855bet will notify the affected individuals and the National Data Protection Authority (ANPD) within the timeframes established by the LGPD.

7. Data Retention & Deletion

855bet retains your personal data for as long as necessary to fulfill the purposes described in this Policy, in compliance with mandatory legal retention periods. The criteria that determine the retention period include:

  • Active account data: retained for the full duration of your 855bet account and for up to 5 years after closure, in accordance with audit and anti-money laundering requirements;
  • Financial transaction history: retained for a minimum of 5 years, in accordance with legal obligations related to financial transactions in Brazil;
  • Support communications: retained for 2 years for dispute resolution and service improvement purposes;
  • KYC Data (documents): retained for 5 years after account closure, in accordance with customer identification regulations.

Once the applicable retention period expires, data is securely deleted or anonymized so that the individual can no longer be identified. Anonymized data may be used for internal statistical analysis without restriction under the LGPD.

If you request account deletion before the applicable legal retention periods expire, your data will be blocked from operational use immediately but will remain stored in a restricted manner until all legal retention obligations have been met.

8. International data transfers

Some of 855bet's operational partners — particularly international game providers such as Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, and Spribe — host their infrastructure outside Brazil. When data is transferred to these partners, 855bet ensures the transfer is supported by at least one of the mechanisms provided for under the LGPD:

  • Standard contractual data protection clauses that impose on the recipient the same obligations set out in the LGPD;
  • Transfer to countries with an adequate level of data protection recognized by the ANPD;
  • Necessity for the performance of a contract with the data subject (fulfillment of the gaming service requested by the user).

855bet does not transfer full identification data (CPF, KYC documents, complete banking details) to international game providers. Data transmitted to enable gaming sessions is limited to a pseudonymized user identifier and technical session information.

9. Your rights as a data subject (LGPD)

The Lei Geral de Proteção de Dados grants you, as the data subject whose information is processed by 855bet, a set of rights that can be exercised at any time. Each right and how to exercise it is outlined below:

📋
Access

Request a copy of the personal data 855bet holds about you, including your betting and transaction history.

✏️
Correction

Request corrections to incomplete, inaccurate, or outdated information — such as your email address, phone number, or home address.

🗑️
Deletion

Request the deletion of your personal data, except where retention is required by law.

📦
Portability

Receive your data in a structured, interoperable format for transfer to another controller, where technically feasible.

🚫
Objection

Object to processing carried out on the basis of legitimate interest when you believe your fundamental rights override that interest.

ℹ️
Information on data sharing

Find out which third parties 855bet has shared your data with and the purpose of each sharing arrangement.

To exercise any of these rights, submit your request to contato@855bet.world with the subject line "LGPD Request – [your right]". 855bet responds within 15 business days. For requests that require identity verification — such as access to financial data or account deletion — we may ask for additional confirmation before processing.

LGPD If you believe 855bet has not adequately addressed your request, you have the right to file a complaint with the National Data Protection Authority (ANPD) at gov.br/anpd.

10. Minors

855bet's services are intended exclusively for users aged 18 and over. 855bet does not knowingly collect personal data from minors. If we identify that an account was created by someone under 18, the account will be closed immediately, all associated data will be deleted, and any real-money balance deposited will be returned to the original payment method.

If you believe a minor has created an 855bet account using your data or a third party's data, please contact our support team immediately via 24h chat or by email at contato@855bet.world. 855bet will handle the matter with priority and confidentiality.

11. Marketing & Promotional Communications

855bet may send communications about promotions, bonuses, new games, special events such as the Brasileirão Série A and Copa Libertadores da América, and VIP Program benefits to users who gave explicit consent during registration or in subsequent account settings.

How to manage your communication preferences

  • Log in to your 855bet account dashboard and go to "Communication Preferences";
  • Select which channels you authorize: email, SMS, browser notification;
  • Click "Unsubscribe" in the footer of any marketing email received from 855bet;
  • Send an opt-out request to contato@855bet.world.

Withdrawing consent for marketing does not affect the receipt of essential transactional communications — such as Pix withdrawal confirmations, account security alerts, and notifications about changes to this Policy.

12. Changes to this Privacy Policy

855bet may update this Privacy Policy periodically to reflect changes in Brazilian law, platform practices, or the services offered. Material changes will be communicated by email or in-platform notification at least 7 days before taking effect.

The date of the most recent update is always displayed at the top of this document. We recommend reviewing this Policy periodically. Continued use of 855bet after the effective date of an updated version constitutes acceptance of the new terms.

Previous versions of this Policy are available upon request from 855bet support for historical reference purposes.

13. Contact and Data Protection Officer (DPO)

For questions about this Privacy Policy, exercising your data subject rights, deletion requests, or any other matter related to the processing of personal data by 855bet, please reach out through the channels below:

  • Email: contato@855bet.world — subject line "Privacy / LGPD";
  • Live chat: available 24 hours a day, seven days a week, directly on the 855bet platform;
  • Response time: up to 15 business days for formal data subject rights requests; up to 48 hours for general privacy questions via chat.

855bet has appointed a Data Protection Officer (DPO) as required by Article 41 of the LGPD. The DPO's name and contact details are provided upon request via the platform's official email.

Last updated: January 1, 2026. This version supersedes all previous versions of the 855bet Privacy Policy. In the event of any conflict between this Policy and prior versions, the text published here shall prevail.

Your data protected, your experience guaranteed

855bet was built on transparency from day one. Sign up now and play with the confidence of knowing exactly how your data is handled — in full compliance with the LGPD and with complete respect for your privacy.

Related documents

In addition to this Privacy Policy, we recommend reading our Terms and Conditions, which detail the platform's terms of use, including registration, bonuses, Pix withdrawals, and prohibited conduct. You can also visit the Responsible Gambling for guidance on staying in control of your gaming behavior, and the Frequently Asked Questions for general inquiries about 855bet. Platform exclusively for users aged 18 and over.

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